A faucet that will not stop leaking
If water sprays or runs and will not stop, close the shutoff valves under the sink. Turn them clockwise until snug. If there are none, close the main valve for the house. This limits damage while you wait.
A slow drip is less urgent but not harmless. A faucet dripping once a second wastes thousands of gallons a year, and the drip often hides a worn part that gets worse.
Drip from the spout
A worn cartridge, washer or seat lets water pass when the handle is closed.
Water at the handle
A failed O-ring or packing leaks around the stem.
Water under the sink
A supply line, a connection or the faucet body may be leaking.
Low flow
Mineral buildup in the aerator or the cartridge blocks the water.
How we repair a faucet
Identify the type
Compression, cartridge, ball and ceramic disc faucets use different parts.
Shut off and open
We close the supply, take the faucet apart and inspect each part.
Replace worn parts
We fit new cartridges, seals or seats, or replace the fixture if the body is corroded.
Test and tidy
We check for leaks at each connection and at full flow.
Faucet leaking badly?
Call the 24/7 line about faucet repair and we will book the next appointment that fits.
Fix it or replace it
| Condition | Repair | Replace |
|---|---|---|
| Drip from the spout | New cartridge or washer | Body is pitted or finish is peeling |
| Leak at the base | New O-rings | Corroded deck mount |
| Low flow | Clean the aerator and cartridge | Hard water has ruined the internals |
| Loose handle | Tighten or replace the stem | Handle is cracked |
Your plumber confirms the call on site.
What faucet repair costs and what changes it
You hear a clear price before work starts. A cartridge swap and a full fixture replacement are different jobs.
What matters:
Insurance covers sudden water damage in many cases, not the worn faucet itself. We can describe the failure in writing.
Hard water and old faucets in Massillon
Water in Massillon comes largely from Aqua Ohio's wells in the Tuscarawas Valley aquifer. Ask the utility for the current hardness figure, because minerals build up in aerators and cartridges wherever the water is hard. Spotty glass and white crust on the faucet are signs.
Many older Massillon kitchens and baths still have the original shutoff valves, which seize when you try to use them. We replace failed stops during a repair so the next leak can be isolated at the fixture, and we can suggest a water softener or filter if scale is the cause.
Replacement faucets and supply stops should meet the fixture standards in the Ohio Plumbing Code, OAC Chapter 4101:3, and we follow the maker's instructions for each model.
Before we arrive
Faucet repair questions
Yes. The line is open 24 hours a day, every day. Call, describe the leak, and we book the next appointment, with same-day appointments offered when available.
Yes. A steady drip wastes water and the part that causes it usually wears further.
It could be the faucet, a supply line or the drain. We trace the source before we repair.
Yes. We install customer-supplied fixtures and tell you if anything about the sink needs adjusting.
You hear a clear price before work starts. The part, the fixture type, access and the hour of the visit all matter.